F.A.Q.'s -- Shipping
🕒 How long does it take to process my order?
All orders are processed within 3 business days (excluding weekends and holidays). Each product is handcrafted with care before it ships.
🚚 When will I receive my order?
After processing, orders are shipped via standard delivery and typically arrive within 4 business days. So expect to receive your order within 7 business days total from the time of purchase.
📬 Do you ship on weekends or holidays?
No, we process and ship orders Monday–Friday only. Orders placed on weekends will be handled starting the next business day.
🌍 Do you offer international shipping?
Not at the moment. We currently ship within the U.S. only, but international shipping is in the works!
💌 How can I track my order?
Once your order ships, you’ll receive an email with a tracking number so you can follow your scent journey all the way to your doorstep.
🧼 What if my item arrives damaged or melted?
Contact us immediately at support@scentedmoods.com with a photo. We’ll take care of it—your peace of mind is part of the vibe.
🛍️ Can I cancel or change my order after placing it?
Because we start prepping orders quickly, we cannot guarantee changes once an order is placed. Contact us ASAP and we’ll do our best!